Frequently Asked Questions
Clear guidance for job seekers and employers using CareerAd Malawi.
Need help quickly?
Use the sections below for practical answers based on your role.
For Job Seekers
Applications, profiles, documents, and account help.
Do I need an account to view jobs?
You can view job details without signing in. For managed application flows, you may need an account before submitting your application.
What is the difference between free and paid jobs?
Free jobs are open for public viewing of full details. Paid jobs require an active subscription to unlock full details and apply.
Why do some jobs not show an apply button?
Some listings are published as view-only, so they do not accept applications on the platform. In those cases, you can read details but cannot submit an application.
How do I apply for a job?
Open the job details page, review requirements and deadline, then follow the apply process shown for that job. Keep your CV updated before you apply.
What documents should I prepare?
Most roles require a CV. Some employers also ask for a cover letter, portfolio, certificates, or identification documents. Always check the specific job requirements.
Can I apply to multiple jobs at once?
Yes. Apply to multiple relevant jobs, but tailor your CV and cover letter for each role to improve your chances.
Can I edit an application after submission?
Submitted applications are generally treated as final. You can still improve your profile and documents for future applications.
How can I improve my success rate?
Use a clear CV, align your skills with the job description, apply before deadline, and avoid generic one-size-fits-all applications.
Are international jobs available?
Yes. Some opportunities are marked as international. Review country, requirements, and any eligibility criteria carefully before applying.
How do I recover my account if I forget my password?
Go to the login page and use "Forgot Password". Follow the reset instructions sent to your registered email address.
For Employers
Posting jobs, managing applicants, and improving hiring quality.
How do I post a job as an employer?
Create an employer account, complete your company profile, then use the employer dashboard to create and publish a job post.
Can I post both local and international roles?
Yes. When creating a job, set the scope and location details correctly so candidates understand whether the role is local or international.
What should be included in a quality job post?
Include clear role title, responsibilities, required skills, location, deadline, and application instructions. Clear posts attract stronger candidates.
How do I manage incoming applications?
Use your employer dashboard to review applications, shortlist candidates, and track the hiring process in one place.
Can I update a job after publishing?
Yes. You can edit eligible job details from your dashboard. Keep deadlines and requirements accurate to avoid candidate confusion.
How do free and paid options work?
Depending on your plan, some posting and visibility features may differ. Paid options typically include enhanced exposure and advanced controls.
Can I add a poster or branded image to a job?
Yes. You can upload a job poster image where supported. Use clear, professional visuals to improve engagement.
What if I need help with my account or billing?
Contact the support team through the Contact page with your account and issue details for faster assistance.
General Questions
Platform updates, trust, and policy-related guidance.
How often are jobs updated?
New opportunities are published regularly. We recommend checking daily or enabling alerts where available.
How do I report suspicious or misleading posts?
Use the Contact page and include the job title, link, and your concern. The admin team will review and take action where needed.
Where can I read career guidance?
Visit the Career Tips section for practical advice on CV writing, interviews, and professional growth.
Where can I read platform policies?
See the Privacy Policy and Terms of Service pages for how data is handled and the rules for using the platform.
Still need support?
If your question is not listed here, contact our team and include as much detail as possible.