The Government of Malawi, through the Ministry of Health, is implementing the Malawi Health Emergency Preparedness, Response and Resilience Project. The project aims to strengthen health system resilience, improve preparedness and response to health emergencies, and support the use of digital systems for better planning, monitoring, reporting, service delivery, and decision-making.

The Ministry of Health is strengthening its digital health systems, including integrated health dashboards, electronic learning platforms, supply-chain tracking systems, and other e-platforms used to support public health programmes. These systems are expected to improve access to real time data, reliable data, support planning and accountability, strengthen visibility of medicines and health commodities, and improve programme performance from national level to the end user.

To support this work, the Ministry seeks to recruit a Digital Health Systems Specialist consultant who will provide practical technical support in digital health systems development, dashboard design, data integration, e-platform administration, system documentation, user support, and coordination with relevant Ministry departments and Implementing entities. The Consultant should not only be a programmer, but a practical digital health professional who can work with users, understand operational needs, support developers or consultants, troubleshoot system issues, and document work clearly for sustainability.

Objective of the Assignment

The main objective of the assignment is to provide technical support to the Ministry of Health in the development, improvement, administration, and use of digital health systems under the project.

Duration of Contract

The position is available until December 2029, with potential extensions. Contracts will be renewed annually based on satisfactory performance, availability of resources, and project needs.

Deliverables

The Consultant shall be expected to deliver the following:

• Work flows: Clear work plan showing priority systems, activities, timelines, and expected outputs
• Dashboard support outputs: Updated or developed dashboards with agreed indicators, charts, maps, and summary reports
• Supply-chain system support outputs: Documented workflows, wireframes, forms, reports, or system improvement notes for medicine and commodity tracking
• System wireframes and requirements: User requirements, process flows, screen sketches, and feature specifications
• e-Platform administration support: Updated e-learning and e-platform content, user accounts, reports, and issue logs
• Data integration support: Data-source mapping, data-cleaning notes, dashboard data feeds, and integration support reports
• User training materials: Simple manuals, job aids, user guides, and training attendance records
• Monthly progress reports: Summary of work done, challenges, pending issues, and recommendations
• Final assignment report: Full summary of achievements, systems supported, outputs delivered, lessons learned, and handover notes

Qualifications and Skills Required

Qualifications

The candidate must have a minimum of Master's Degree in any of the following fields: Computer Science, Information Systems and Technology, Software Engineering, Health Informatics, Data Science, Public Health Informatics and other related fields (digital health systems, programming).

Required Experience and Competencies

• At least more than 10 years of practical and hands-on traceable experience in developing digital systems, applications, systems administration, software development and programs, dashboard development and reporting e-platforms, health information systems, data workflows and management and other related ICT work
• Experience in the Health sector, Public sector, NGO sector, donor-funded projects, or government digital systems will be an added advantage
• Ability to work with both technical and non-technical users
• Willingness to support users at national, district, and facility levels
• Experience working with DHIS2, health commodity or supply-chain systems, e-learning platforms, APIs or system integration
• Experience with data visualization tools such as Power BI, Tableau, Metabase, Superset, or similar tools
• Strong analytical, communication, coordination, and report-writing skills
• Excellent written and communication skills
• Ability to multitask and work collaboratively with diverse stakeholders
• Good computer skills and proficient in the use of system development, system design, Microsoft Office (Excel, Word and PowerPoint, etc.)
• Fluency in spoken and written English

Required Technical Skills

The candidate should demonstrate practical ability in the following areas:

• Developing, configuring, or supporting digital dashboards
• Working with data from different systems and preparing reports
• Supporting health information systems or other public-sector digital platforms
• Designing simple wireframes, forms, reports, and user workflows
• Supporting e-learning platforms or other web-based platforms
• Providing systems administration and user support
• Understanding how digital systems can support supply-chain tracking and programme monitoring
• Using common tools such as Excel, DHIS2, Power BI, Tableau, SQL, or other dashboard and reporting tools
• Basic understanding of databases, data quality, user access control, and system documentation

Reporting

The Digital Health Systems Specialist shall report directly to the Project Coordinator. He/she shall also work closely with Project M&E Specialist, Digital Health Division, Central Monitoring and Evaluation Division team, CMST, PMRA, HTSS-Pharmaceutical, relevant technical departments within the Ministry and Implementing Entities.

Location of Employment

The Digital Health Systems Specialist will be based at the Ministry of Health and Sanitation, Capital Hill. The following shall be provided by the Client: office space, furniture, and office equipment, and internet facilities.

Selection Method

The Consultant shall be selected in accordance with the Individual Consultant Selection (INDV).

Address for Clarifications and Further Information

The Chairperson, Internal Procurement and Disposal of Assets Committee, Ministry of Health and Sanitation Procurement Unit, Malawi Health Emergency Preparedness, Response and Resilience Program (MHEPRRP), Ground Floor, Room No. 17, Capital Hill Circle, Lilongwe, MALAWI.

Attention: Procurement Specialist

Email: andrewngwendu@gmail.com

CC: lingonda@gmail.com, pit.tenders@mheprr.mw

Address for Submission of Expression of Interests

The Chairperson, Internal Procurement and Disposal of Assets Committee, Ministry of Health and Sanitation Headquarters, Tender Box: Second Floor, Capital Hill Circle, Lilongwe, MALAWI.

Submission Deadline: 16th July 2026 at 10:00 hours local time

Expression of Interest, clearly marked on the outer envelope with EOI name and reference number must be delivered to the address above and deposited in the tender box.