FIELD OFFICER – INTERNAL AUDIT

OVERVIEW

GiveDirectly is a global humanitarian organisation that provides direct cash transfers to people living in poverty and crisis. Since 2011, the organisation has delivered more than US$1 billion directly to over two million people across 15 countries.

GiveDirectly believes that people living in poverty should have the freedom and dignity to decide how best to improve their lives. Its work is guided by rigorous research, technology, accountability and a commitment to putting recipients first.

GiveDirectly invites applications from qualified, analytical and highly responsible individuals for the position of Field Officer – Internal Audit, based in Zomba, Malawi.

The successful candidate will support the prevention, detection, mitigation and investigation of field-based risks, ensuring that cash transfers are delivered safely and that enrolment processes meet the organisation's quality and accountability standards.

JOB TYPE: Not specified in the advert

Application Deadline: Monday, 9th November 2026

Duty Station: Zomba, Malawi

POSITION: FIELD OFFICER – INTERNAL AUDIT

JOB SUMMARY

The Field Officer – Internal Audit will play an important role in protecting recipients and ensuring the integrity of GiveDirectly's cash transfer programmes.

The role will involve auditing household surveys and enrolment processes, engaging directly with recipients, investigating reported cases, monitoring operational risks, verifying partner data and identifying possible fraud or inconsistencies in field activities.

DUTIES AND KEY RESPONSIBILITIES

1. Recipient Engagement (60%)

• Engage directly with high-risk recipients and provide the necessary support to ensure they receive their cash transfers safely.
• Engage with recipients to identify corrections and improvements needed in field processes.
• Investigate and resolve recipient cases referred to the Internal Audit team.
• Identify and escalate key risks associated with GiveDirectly's programmes within communities.
• Exercise patience and sound judgement when addressing recipient concerns and resolving operational challenges.

2. Risk Monitoring (30%)

• Work with the Internal Audit Assistant Field Manager (IA AFM) to undertake risk-monitoring activities within communities.
• Support the verification of partner data and assess its quality.
• Measure the quality of data received from field teams against established data quality standards.
• Identify and report inconsistencies in field data.
• Report suspected fraud and bribery involving GiveDirectly staff or recipients through the appropriate escalation channels.
• Use technology to identify and flag operational abnormalities.
• Audit recipient surveys and associated enrolment processes.

3. Other Responsibilities (10%)

• Support the IA AFM in onboarding new team members.
• Assist with hosting visitors to project locations.
• Support responses to crisis events, including refusal spikes, government shutdowns and coordinated fraud.
• Promote a positive team culture through recognition of achievements, team events and other team-building initiatives.

KEY REQUIREMENTS

Academic Qualifications

• A degree in a relevant field, such as Relief or Humanitarian Response, Community Development, Social Work, Field Compliance, Monitoring and Evaluation (M&E), or a related discipline.

Professional Experience

• At least two (2) years of previous fieldwork experience, preferably working with disadvantaged communities.
• Experience in auditing recipient surveys and associated field processes.
• Some experience in Monitoring and Evaluation (M&E).
• Experience in data collection, assessment and quality verification.

TECHNICAL SKILLS AND COMPETENCIES

The successful candidate should demonstrate:

• Good computer skills and experience using mobile devices for data entry and assessments.
• Critical-thinking and analytical abilities.
• Strong problem-solving skills and sound judgement when resolving operational challenges.
• Good time-management and organisational skills.
• Excellent written and verbal communication skills.
• Professional proficiency in English and at least one of the most commonly spoken languages in Malawi.
• Ability to represent the organisation effectively when engaging with external stakeholders.

PERSONAL ATTRIBUTES

The ideal candidate should demonstrate:

• High levels of honesty, integrity and professionalism.
• Strong interpersonal and communication skills.
• Patience and good judgement when resolving recipient concerns.
• A strong work ethic and commitment to delivering quality results.
• Physical fitness and the ability to work in difficult weather conditions and challenging terrain.
• Strong alignment with GiveDirectly's mission and organisational values.

GIVEDIRECTLY'S CORE VALUES

GiveDirectly expects all team members to demonstrate the following values:

• Recipients First: Prioritising recipients' preferences and needs.
• Team Next: Working towards organisational success rather than individual recognition.
• Be Proactively Candid: Communicating honestly and openly.
• Create Positive Energy: Supporting and encouraging colleagues.
• Think Rigorously; Act Quickly: Making sound decisions and taking timely action.
• Know Yourself and Grow: Welcoming feedback and continuously improving.
• Accept Reality. Propose Solutions: Focusing on practical solutions to challenges.
• Be Productively Ambitious: Taking calculated risks to achieve meaningful impact.

SAFEGUARDING AND PROTECTION

GiveDirectly is committed to protecting recipients, staff and partners from abuse, exploitation and harassment. The organisation has a zero-tolerance policy towards sexual exploitation, abuse and harassment (SEAH).

Successful candidates will be subject to reference and background checks, which may include criminal background checks, sanctions screening and checks with previous employers regarding any reported misconduct.

HOW TO APPLY

Interested and suitably qualified candidates should submit their applications through GiveDirectly's official recruitment portal.

Application Link: https://job-boards.greenhouse.io/givedirectly/jobs/4749796005?gh_src=oIcbvw

Closing Date: Monday, 9th November 2026

REASONABLE ACCOMMODATIONS

Candidates who require reasonable accommodation during the application or interview process, or to perform the essential functions of the role, may contact GiveDirectly at:

Email: careers@givedirectly.org

Email Subject: Accommodation Needed

GiveDirectly is an equal opportunity employer. All qualified applicants are encouraged to apply without discrimination.