VACANCY ANNOUNCEMENT

Position: Graduate Trainee – ICT Support & Projects

Organization: Edgetech

Location: Lilongwe, Malawi

Application Email: careers@edgetechnology.net

Deadline: 17th June 2026

About Edgetech

Edgetech is a full-house IT company that is focused on providing IT products, IT services, and custom software solutions. Our mission is to build on our technologies and competencies, creating value for our customers. We achieve this by focusing on the intersection of our client's emerging needs and the acceleration of business and technological change.

About the Graduate Trainee Programme

The company aims to hire recent university graduates (within the last 2 years) who are highly ambitious and responsible. The selected candidate will undergo a rigorous 6-month training programme under the mentorship of a Senior Manager, during which time she or he will receive training and exposure in all aspects of the ICT industry and landscape in Malawi.

The trainee's advancement will be regularly monitored and reviewed to optimize their training and development. If the trainee demonstrates the required level of proficiency after the 6-month period ends, they may be offered a permanent position within the company.

The Graduate Trainee – ICT Support & Projects will undergo hands-on training and mentorship while assisting in various ICT operations and client projects. The role is ideal for recent graduates eager to build a career in systems support, networking, ICT project implementation, and customer service.

Key Responsibilities

1. Technical Support

• Provide first-level support for client and internal users (hardware, software, and network issues)
• Assist in the setup, installation, and maintenance of IT devices (PCs, printers, routers, switches)
• Document and escalate issues appropriately to senior engineers

2. Project Assistance

• Participate in project implementations, including infrastructure rollouts and ICT installations
• Support with wiring, equipment configuration, testing, and documentation
• Help track project progress and maintain deployment checklists

3. Systems Maintenance

• Monitor system health for backups, antivirus, internet, and server uptime
• Learn to use remote monitoring and support tools

4. Professional Development

• Attend in-house training and certification programs
• Engage in performance reviews and mentorship sessions
• Prepare periodic progress reports and presentations

Qualifications and Requirements

• Recent graduate (within the last 2 years) with a Bachelor's Degree in ICT, Computer Science, Information Systems, or a related field
• Strong interest in networking, systems, or project implementation
• Excellent communication and a positive learning attitude
• Must be based in Lilongwe

Key Competencies

• Problem-solving mindset and eagerness to learn
• Good interpersonal and teamwork skills
• Attention to detail and organizational ability
• Time management and ability to work under supervision
• Professionalism and customer service focus

How to Apply

Interested candidates should send their application letters, including contact details, together with a detailed Curriculum Vitae with at least three traceable referees via email to:

By Email:

careers@edgetechnology.net

By Post:

The Managing Director

Edgetech

P.O. Box 1148

Lilongwe

Malawi

Please note: Physical application submissions will not be accepted.

Deadline

17th June 2026

Only short-listed candidates will be acknowledged.