Job Description

Internal Audit Manager – (2600005F)

Job purpose

The Internal Audit Manager – Malawi is a critical senior role within the Internal Audit function,

responsible for leading, managing, and executing independent and objective assurance and

consulting engagements for Britam’s operations in Malawi. Reporting directly to the Director Internal Audit, the incumbent will evaluate the adequacy and effectiveness of risk

management, internal controls, and governance processes. The role ensures full compliance

with local regulatory requirements while aligning seamlessly with the Group Internal Audit methodology and international standards (IIA IPPF).

Key responsibilities

Strategic Audit Planning

1. Develop and execute a comprehensive, risk-based annual internal audit plan for the Malawi entity in collaboration with the Director Internal Audit.
2. Continuously assess changes in the local financial services and insurance landscape to dynamically update the audit universe and risk registers.
3. Align local audit strategies with the broader Group Internal Audit framework and strategic objectives.

Audit Execution & Quality Assurance

1. Lead and directly oversee the end-to-end execution of internal audits from planning, scoping, fieldwork to reporting.
2. Ensure all audit workpapers and documentation strictly adhere to the International Standards for the Professional Practice of Internal Auditing (IIA) and Group Internal Audit methodologies.
3. Perform root-cause analysis on control failures and collaborate with business units to co-create practical, value-add corrective action plans.

Reporting & Stakeholder Management

1. Prepare high-quality, concise, and impact-driven internal audit reports and dashboards for executive management and the Audit Committee.
2. Deliver robust audit opinions, actionable insights, and recommendations to management, ensuring risks are mitigated, controls enhanced, and strategic priorities supported.
3. Maintain a robust tracking mechanism for all internal, external, and regulatory audit findings, ensuring effective and timely remediation by management.
4. Cultivate professional, high-trust relationships with the Malawi CEO, Executive Committee, Board Audit Committee, and external auditors.
5. Coordinate with external auditors, regulators, and other assurance providers to align audit scope, reduce duplication, and enhance the efficiency and value of audit outcomes.
6. Champion the adoption of data analytics (e.g., IDEA or SQL) and continuous auditing techniques to maximize audit coverage and efficiency.
7. Manage the budget and administrative operations of the internal audit unit under the guidance of the Director Internal Audit.

As described in your Personal Scorecard

Working Relationships

Internal Relationships:

• Board Audit Committee
• Accountable to Director Internal Audit .
• Administratively accountable to the CEO.
• Work with other departments as and when required.

External Relationships:

• External auditors

Knowledge, experience and qualifications required

1. Bachelor’s degree in Commerce, Finance/ Accounting/ Information Technology or a related field. MBA is an added advantage
2. Professional qualification e.g. CPA, ACCA, CIA, CISA, CFE or equivalent.
3. Minimum of 7 years working experience in an Audit related field (internal or external) in the financial services sector with at least 3 years in a supervisory or audit management role.
4. Strong analytical, leadership, and communication skills with demonstrated ability to influence at Board and C-suite level

Essential Competencies

1. Deciding and Initiating Action – Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions take into account possible impact on all parts of the business.
2. Leading and Supervising – Provides the department with a clear direction based on the overall strategic intent of the organisation; Building high expectations about the success of the department; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and articulates the vision and values through own personal behaviour; Push autonomy and empowerment downwards through the department.
3. Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department; promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; The Britam Leadership Competency Framework 2023 promotes ideas on behalf of the department and the organisation; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
4. Formulating Strategies and Concepts – Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; Ensure departmental Balanced Score Card objectives and KPl’s are met and Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes account of a wide range of issues across, and related to, the organisation; Work with direct reports to ensure the cascading of the strategic plan into integrated departmental plans that are meaningful to individuals; encourages others to take a strategic and long-term view in terms of the department’s future; Emphasise the impact and importance of individual contributions to the successful implementation of the organizational strategy in the department; Evaluate my own and others’ performance fairly and objectively; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
5. Entrepreneurial and Commercial Thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, Add value to the department by capitalising on new business opportunities; trends and possible risks in the department’s structure and politics; demonstrates financial awareness; Identify ways to increase the Britam competitive advantage, exploiting those that will bring the greatest return within an acceptable level of risk; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value; Ensure that sufficient data about financial and other parameters of departmental performance are available; Interpret departmental information objectively against appropriate benchmarks.
6. Planning and Organising – Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing organisational and market circumstances; identifies and organises resources needed to accomplish projects; manages time effectively; monitors departmental performance against deadlines and milestones. Desirable Competencies:
7. Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all levels of the organisation, inside and outside of the department; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
8. Creating and Innovating – Promotes departmental improvement within relevant scope of influence; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the department.
9. Achieving Personal Work Goals and Objectives- Accepts and tackles demanding departmental and personal goals with enthusiasm; leads by example by working hard and putting in longer hours in order to ensure successful implementation and completion of projects; show self-insight in own development needs.
10. Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages departmental and individual responsibility towards the community and the environment; models the organisational values during every day interactions.
11. Adapting and Responding to change – Anticipates and effectively adapts to changing circumstances and ambiguous situations; accepts and actively drives new ideas and change initiatives; adapts interpersonal style to suit different individuals or situations; Monitor changes in departmental issues, structures and dynamics and appreciate their implications for the business; Demonstrate an understanding of the links between the Britam’s structure, goals and capabilities; Constantly aware of competitors, trends and changes in the markets that the Britam works within; Maintains a focus on key priorities and deliverables, staying resilient in the face The Britam Leadership Competency Framework 2023 of pressure; Implement changes within my department to achieve set change goals; Responds flexibly to changing circumstances; Recognises when unable to cope and asks others for help; Uses change as an opportunity to improve ways of working, encouraging others’ buy-in; Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
12. Analysing – Strategically analyses sources of information, breaking them into component parts, patterns and relationships; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
13. Cost Management- Demonstrates an awareness of financial issues affecting my department; Use financial information to monitor departmental performance and guide decisions; Consistently identify opportunities to reduce costs within my department.
14. Staff development- Create a positive departmental climate that fosters learning and development ; Identify development needs within my department; Ensure direct reports have personal development plans in place that are regularly reviewed; Provide honest and constructive feedback on my team’s performance; Act as coach or mentor when appropriate; Allocate power, responsibilities and authority to appropriate subordinates.

To apply for this job please visit britam.taleo.net.