Applications are invited from suitably qualified, experienced, self-motivated & enthusiastic candidates to take up the position of IT Core Banking Officer in our IT Department.

Job Purpose

Reporting to the IT Manager - Infrastructure, the IT Core Banking Officer will be responsible for ensuring effective support, maintenance, configuration, and enhancement of the Core Banking System (CBS) and related banking applications to guarantee uninterrupted service delivery and operational efficiency.

Key Responsibilities

• Provide day-to-day operational support for Flexcube Core Banking System.
• Provide technical support for other systems (SWIFT, MITASS, ChequePoint).
• Monitor system performance, troubleshoot incidents, and resolve issues.
• Coordinate system upgrades, patches, parameter changes, and enhancements.
• Support business units with CBS-related requests (product setup, workflow adjustments, reporting).
• Document system configurations, processes, and change logs.
• Participate in UAT cycles for new features, integrations, and system changes.
• Ensure compliance with IT policies, change management, and audit requirements.
• Liaise with vendors for incident escalation and system optimization.
• Provide training and technical guidance to end-users.

Qualifications, Experience, and Skills / Competencies

• Bachelor’s Degree in Information Technology or related field.
• CompTIA A+ or equivalent are an added advantage.
• ITIL Foundation.
• Minimum of 3 years’ experience in IT administration in a large financial institution or telecom company.
• Minimum of 3 years’ experience supporting a Core Banking System (Flexcube).

Applications for the Position

Email applications (cover letter and CV in one PDF) to: recruitment@centenarybank.co.mw

Indicate the position in the subject line.

Only shortlisted applicants will be acknowledged.