OVERVIEW

Oxfam is a global movement of people working together to end the injustice of poverty. We are shop volunteers, women's rights activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won't stop until everyone can live life without poverty for good.

Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

The Program Quality Knowledge Management Coordinator provides strategic leadership on programme quality, monitoring and evaluation, learning, and knowledge management across the Southern Africa (SAF) Cluster. The role ensures that programme strategies are critically analysed, quality standards are maintained, and learning is systematically captured, documented, and shared to improve programme effectiveness and impact. Working closely with programme leads, partners, and country teams, the Coordinator supports the embedment of participatory approaches, quality control systems, and evidence-based reporting.

KEY RESPONSIBILITIES

1. Leadership on Programme Quality (40%)

• Adopt an advisory attitude, stay up to date with the latest thinking, undertake/commission organised reviews, research and analysis and spend time in reflective consideration to develop a comprehensive understanding of how programme quality can be achieved across country programmes.
• Working with the programme leads to ensure quality, coherence and impact of the SAF Cluster through monitoring and evaluation (plays an advisory and oversight role) of the impact of the various components of the programme.
• Critically analyse programme strategies and approaches and facilitate appropriate change to ensure programme outcomes are sustainable.

2. Programme Learning and Development (20%)

• Manage capturing, documentation and communication of innovation and best practices within/out country programme and share this across programmes, staff and partners.
• Support partner monitoring processes by contributing to qualitative and quantitative reporting standards and in close collaboration with relevant programme managers.
• Support the embedment of participatory approaches in partner organisations.

3. Organisational Management and Compliance (30%)

• Support in the development of quality control systems for Monitoring and Evaluation within the Country programme and ensure its implementation in conjunction with respective programme managers.
• Writes and contributes to internal reports for country and region and external donor reports whilst ensuring quality programming and reporting.
• Support teams develop and deliver quality programmes in line with Oxfam's approaches, policies and guidelines.

4. Communication and Representation (10%)

• Provide regular information, briefings and reports on activities of the country programme, including the support of donor and other visits to the programme.
• Ensure good coordination between Oxfam and national authorities and NGOs.
• As a member of the Programme Leadership Team contribute to the development and implementation of country strategy and develop and coordinate operational plans to achieve the strategy.
• Actively participate in Oxfam.

KEY REQUIREMENTS

• Master's degree in Development Studies, Social Work, Project Planning or equivalent qualification. A Bachelor's degree combined with relevant postgraduate or professional qualifications and significant experience of at least 10 years may be considered.
• At least 6 years of experience in managing complex programs.
• Excellent knowledge of programme development and delivery approaches, tools, methodologies and best practices.
• Strong technical competence in research, learning and monitoring and evaluation methods theory and practice; and, good critical grasp of latest sector thinking, codes, standards and practice.
• Knowledge of statistical computer packages.
• Strong knowledge and understanding of gender, poverty and development issues in SAF Cluster.
• Understanding of a broad range of programme quality issues and the practical issues faced by programme managers in demonstrating impact.
• Minimum of 3 years' experience in designing and implementing monitoring and evaluation frameworks and programmes.
• Experience in working in multi-sectoral programmes and ability to manage multiple priorities, work under pressure and deadlines.
• Demonstrable understanding and direct experience of long-term development, humanitarian and/or campaigns and advocacy work preferably at management level.
• Evidence of leadership of impact assessment processes within an INGO or other institution.
• Demonstrable experience of developing and delivering successful training and staff development initiatives and in coaching teams.
• Experience of training staff and developing staff capacity. Able to take on a mentoring and coaching role.
• Experience of monitoring and managing budgets of several million pounds.
• Experience of establishing and using effective programme monitoring frameworks.
• Fluent in English (verbal and written).

SKILLS

• Strong conceptual, analytical and critical thinking.
• Ability to influence effectively both inside and outside the organisation.
• Ability to work as part of a team and adopt a consensus based approach to working where possible.
• Ability to lead and motivate others, strong self-awareness and interpersonal and communications skills.
• Strong influencing skills, demonstrable ability to contribute to teams and to work with and influence people from diverse backgrounds.
• Creative and innovative approach – ability to lead thinking on technology choices and development approaches.
• Willing to travel up to 30% of the time.

ADDITIONAL INFORMATION

Organisational Values

• Accountability: Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable.
• Empowerment: Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
• Inclusiveness: We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

Languages

• Fluent in written and spoken English.

WHAT WE OFFER

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the-job learning opportunities, coaching and mentoring, and much more.

HOW TO APPLY

Apply online through the link: https://jobs.oxfam.org.uk/jobs/vacancy/program-quality-knowledge-management-coordinator-int11722/24898/description/

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Application Deadline: 13th August 2026

SAFER RECRUITMENT

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.