OVERVIEW

Sunbird Tourism plc, Malawi's leading hotel group, invites applications from suitably qualified and motivated individuals who are passionate about advancing their careers to fill the vacant position of Receptionist tenable at Sunbird Chintheche.

KEY REQUIREMENTS

• Certificate in Front Office Operations from any institution recognized by NCHE.
• A full Malawi School Certificate of Education.
• 2-years' experience in a similar position.
• Customer service skills with a cheerful disposition.
• Thorough and pay attention to detail.
• Patience and ability to remain calm in stressful situations.
• Excellent communication and problem-solving skills.
• Positive attitude is a MUST.

KEY RESPONSIBILITIES

• Check departures, arrivals, late checkouts and VIPs reports.
• Check mode of payment for every guest on departure.
• Check arrivals list to anticipate guest needs and ensure they are worked on before guest arrival.
• Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
• Handle guest complaints.
• Attend to guests timely.

HOW TO APPLY

Those interested should send their complete application letters with Curriculum Vitae and three traceable referees to:

By Post:

Head of Corporate Services

Sunbird Tourism Plc

P.O Box 376

BLANTYRE, Malawi

By Email: stl@sunbirdmalawi.com

Application Deadline: 31st August 2026