Position Summary:

Victoria Hotel is looking for a Front Office Supervisor to lead front desk operations, ensure exceptional guest experiences, and support the Front Office team in delivering excellent hospitality services.

Requirements:

• Diploma/Degree in Hospitality Management, Tourism, or related field.
• Minimum 2–3 years’ experience in front office operations within a hotel environment.
• Experience using OPERA Property Management System is essential.
• Strong knowledge of reservations, check-in/check-out procedures, billing, and guest relations.
• Excellent customer service and problem-solving skills.
• Ability to supervise and train front office staff.
• Professional appearance with excellent communication skills.

How To Apply

Send CV and application letter to marketing@hotelvictoriamw.com by 21 August 2026. Only shortlisted candidates will be contacted.

Victoria Hotel is an equal opportunity employer committed to excellence in Malawian hospitality.

Contact Details

For Reservation: +265 999 957 645

Email: reservations@hotelvictoriamw.com

Website: www.hotelvictoriamw.com

Hotel Victoria

Blantyre