HUMAN RESOURCES AND ADMINISTRATIVE COORDINATOR

OVERVIEW

Beit CURE Children’s Hospital Malawi is a Christian mission hospital based in Blantyre. The hospital provides free orthopaedic, plastic and reconstructive surgeries for children with correctable physical disabilities in Malawi.

The hospital invites applications from suitably qualified and experienced professionals for the position of Human Resources and Administrative Coordinator.

The successful candidate will oversee the hospital's day-to-day human resource and administrative functions, ensuring efficient operations, accurate record-keeping, compliance with hospital policies and a positive experience for employees, patients and visitors.

JOB TYPE: Not specified in the advert

Application Deadline: Monday, 9th November 2026

Duty Station: Blantyre, Malawi

Reports to: Not specified in the advert

POSITION: HUMAN RESOURCES AND ADMINISTRATIVE COORDINATOR

JOB SUMMARY

The Human Resources and Administrative Coordinator will oversee operational HR and administrative functions, including recruitment support, employee onboarding, personnel records, payroll preparation, leave management and compliance with hospital policies and procedures.

The role will also supervise the Front Office team, coordinate staff training and meetings, manage office resources, oversee professional licensing and credentialing processes, and support efficient hospital operations.

DUTIES AND KEY RESPONSIBILITIES

1. Human Resource Management

• Oversee day-to-day HR operations, ensuring that recruitment records, onboarding forms, employee files and compliance-related documentation are complete and accurate.
• Coordinate recruitment, interviews and onboarding of new employees.
• Assist with payroll preparation, leave management and attendance tracking.
• Support employee performance management and appraisal processes.
• Coordinate co-worker training and development.
• Collect and submit all required documents for medical insurance and pension administration, ensuring accuracy, completeness and timely processing.
• Foster a positive work environment by supporting staff engagement, communication and adherence to hospital standards.
• Maintain confidentiality of employee and organisational information.

2. Administrative Management and Records

• Supervise proper filing, documentation and record-keeping across the hospital.
• Conduct annual reviews of employee and administrative files to ensure accuracy and compliance.
• Ensure all HR and digital records, including spreadsheets and databases, are accurate, complete and up to date.
• Oversee the allocation and management of office space, equipment and other resources.
• Coordinate meetings, travel, appointments, HR initiatives, events and other administrative activities.
• Manage the scheduling and booking of meeting rooms, ensuring availability, proper setup and coordination with relevant staff and departments.
• Prepare periodic HR and administrative reports.

3. Front Office Supervision and Hospital Operations

• Manage the Front Office team, ensuring professional service to patients and guests.
• Coordinate closely with clinical and nursing teams to support smooth front office operations.
• Provide support to the Front Office team during peak periods or when workloads are high.
• Conduct daily hospital walk-arounds to evaluate departmental operations, identify needs or challenges, and ensure a safe, organised and efficient working environment.
• Receive and log hospital complaints and coordinate with relevant departments to ensure timely resolution and follow-up.

4. Licensing and Professional Credentialing

• Ensure timely registration and renewal of hospital licences and staff professional licences.
• Maintain accurate and up-to-date licensing records to ensure compliance with internal policies and regulatory requirements.
• Verify and maintain current credentials for all practitioners, ensuring accuracy and adherence to hospital and professional standards.

5. Other Responsibilities

• Attend and participate in office devotionals, seminars, in-service education classes and on-the-job training programmes.
• Participate in mobile clinics or community outreach when required.
• Perform other tasks, duties and projects assigned by management.

KEY REQUIREMENTS

Academic Qualifications and Professional Experience

Applicants must possess the following:

• A degree in Human Resource Management or a related field.
• At least six (6) years of relevant work experience.
• Previous supervisory experience is preferred.
• Experience working in a healthcare or NGO setting is highly desirable.

Technical Skills

• Proficiency in Microsoft Office applications.
• Experience using HR Information Management Systems, particularly JazzHR and Odoo HR.
• Ability to maintain accurate employee records, spreadsheets and databases.
• Good knowledge of HR administration, payroll preparation, leave management and employee benefits administration.

PERSONAL ATTRIBUTES AND COMPETENCIES

The ideal candidate should demonstrate:

• Organisational and Record-Keeping Skills: Ability to maintain accurate HR and administrative records, manage documentation and conduct systematic file reviews.
• Attention to Detail and Compliance: Ability to ensure accuracy in employee records, practitioner credentials, hospital and staff registrations, and compliance with internal and regulatory requirements.
• Team Leadership and Coordination: Ability to manage the Front Office team and coordinate effectively with clinical and nursing teams.
• Communication and Interpersonal Skills: Ability to engage effectively with staff, patients and guests, handle complaints and promote a positive working environment.
• Administrative and Operational Management: Ability to coordinate schedules, meetings, office resources and daily hospital operations.
• HR and Benefits Administration: Understanding of recruitment, onboarding, insurance, pension documentation and HR policies.
• High levels of integrity, professionalism and confidentiality.

CURE VALUES

All co-workers at CURE are expected to support and demonstrate the following values:

• Christ-Like Compassion: Responding to the needs of children and families with kindness, mercy and healing.
• Joy in Service: Serving children and helping them live life to its fullest.
• Faithfulness in Prayer: Depending on God as the source of changed lives and transformed communities.
• Integrity Always: Doing what is right and keeping promises.
• Intentional Relationships: Collaborating humbly with patients, partners and colleagues for greater impact.
• Commitment to Excellence: Striving for the highest standards of care and professionalism.

HOW TO APPLY

Interested and suitably qualified candidates should apply through the official Beit CURE Children’s Hospital Malawi careers page.

Application Link: https://malawi.cure.org/about/careers/

Listing Expiry: Monday, 9th November 2026

IMPORTANT: Applications are reviewed on a rolling basis. The hospital may close the vacancy once it has received sufficient applications. Interested candidates are therefore encouraged to apply early.

Beit CURE Children’s Hospital Malawi is an equal opportunity employer that promotes disability inclusion. Qualified individuals with disabilities are strongly encouraged to apply.