OVERVIEW

Illovo Sugar (Malawi) plc is the country's leading producer of raw, refined, and specialty sugars, employing more than 9,000 employees. The company is part of the Illovo Sugar Africa Group, a wholly owned subsidiary of Associated British Foods plc (ABF).

The company is inviting applications from qualified and experienced individuals for the position of ART Clerk under the Medical Services organisational unit.

Org Unit: Medical Services

Reports to: Medical Assistant

JOB TYPE:

Permanent

Application Deadline: 26 October 2026

POSITION: ART CLERK

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience:

The applicant should possess the following:

Malawi School Certificate of Education (MSCE) or equivalent.
A certificate in Records Management, Data Management, Administration, or Health Information Systems will be an added advantage.
At least two years of experience in health records, clinic administration, ART/HIV data, or records management.
Computer literacy, including basic Excel or database use, will be an advantage.
Understanding of HIV/ART clinic operations will be an added advantage.

Personal Specification:

Strong attention to detail and confidentiality.
Good filing, data entry, communication, and report preparation skills.
Ability to maintain accurate records and handle sensitive patient information confidentially.

DUTIES AND KEY RESPONSIBILITIES

Maintain ART patient files, registers, appointment books, defaulter tracing lists, transfer records, and electronic databases where applicable.
Register new ART clients and ensure patient files are opened accurately and completely.
Schedule follow-up appointments and assist with patient flow during ART clinic days.
Identify missed appointments and prepare defaulter lists for follow-up by HTC counsellors, clinicians, or community health staff.
Retrieve patient files before clinic sessions and ensure files are available for clinicians, nurses, counsellors, or pharmacy staff.
File laboratory results, prescriptions, clinical notes, referral documents, and counselling records in the correct patient files.
Participate in data quality audits, file reviews, register checks, and verification exercises.
Compile routine ART statistics and support the preparation of monthly, quarterly, and annual programme reports.
Verify data completeness and accuracy before submission to the supervisor.
Promote and adhere to Illovo's procedures, policies, and guidelines, including those relating to SHERQ, Competition Law, and Anti-Bribery and Corruption (ABC).

HOW TO APPLY

Interested candidates should submit an application letter, a detailed CV, copies of relevant certificates, traceable referees, and a copy of their National ID.

Applications should be addressed to:

The HR Mill Head

Illovo Sugar (Malawi) plc

P.O. Box 46

Dwangwa, Malawi

Email: DwangwaCorporateMail@illovo.co.za

Closing Date: 26 October 2026

Only shortlisted candidates will be acknowledged.

Illovo Sugar (Malawi) plc is an equal opportunity employer, and women are encouraged to apply.

SUGAR IS OUR BUSINESS BUT PEOPLE ARE OUR SWEETEST ASSETS.

Sharing Communities

Art clerk