VACANCY ANNOUNCEMENT

DATA ANALYST AND SERVICE CARE

DUTIES AND RESPONSIBILITIES

• Data Collection
• Data Cleaning and Preparation
• Data Reporting and presentation
• Database Management
• Performance Management
• Data accuracy and presentation
• Attend to customer inquiries
• Handle customer complaints
• Maintain good customer relationships
• Process customer requests
• Provide product and service information
• Record customer information
• Follow up on unresolved issues

KEY COMPETENCIES

• Minimum of degree in marketing, Accounting, sales or equivalent field.
• Must have 1 year experience in customer service care or data analyst.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Good computer literacy and proficiency in Microsoft Office applications Excel is a must.
• Ability to work under pressure and as part of a team.
• Positive attitude and commitment to delivering outstanding customer service.
• Ages between 25-35.

METHOD OF APPLICATION

Interested and suitably qualified candidates should submit their CV and a cover letter to:

Email: chitsongarejoice@gmail.com