REGIONAL SERVICE CENTRE MANAGER

OVERVIEW

The Technical, Entrepreneurial and Vocational Education and Training Authority (TEVETA) invites applications from suitably qualified and experienced candidates for the position of Regional Service Centre Manager, based in Mzuzu.

The successful candidate will oversee the day-to-day management and performance of the Regional Service Centre, lead the implementation of TEVET programmes and projects, and ensure effective management of human, financial, and other resources in the region.

JOB TYPE: Full Time

Date Posted: Wednesday, 21st October 2026

Application Deadline: Wednesday, 28th October 2026

Reports to: Director of Training Programmes

POSITION: REGIONAL SERVICE CENTRE MANAGER

JOB SUMMARY

The Regional Service Centre Manager will provide strategic and operational leadership for TEVETA's regional activities. The role involves coordinating plans and budgets, supervising staff, managing programmes and projects, strengthening stakeholder relationships, monitoring performance, managing operational risks, and promoting quality assurance and productivity.

DUTIES AND KEY RESPONSIBILITIES

1. Leadership and Strategic Management

• Provide leadership, guidance, and direction in implementing TEVET programmes and projects within the region.
• Coordinate the development and implementation of regional plans and budgets.
• Ensure regional operations align with TEVETA's strategic objectives.

2. Administration and Resource Management

• Oversee the day-to-day human resource, financial, and administrative functions of the Regional Service Centre.
• Ensure efficient utilisation and accountability of regional resources.
• Supervise, coach, and appraise staff under the Centre's management.

3. Programme and Project Management

• Coordinate the implementation of TEVET programmes and projects at regional level.
• Manage partnerships and donor-funded projects within the region.
• Serve as Component Manager for project activities and ensure agreed results are delivered.

4. Stakeholder Engagement and Coordination

• Strengthen collaboration between TEVETA, TEVET provider institutions, and other key stakeholders.
• Handle complaints, enquiries, and issues relating to regional TEVET operations.
• Promote effective communication and coordination among regional partners.

5. Monitoring, Reporting, and Risk Management

• Prepare and submit periodic regional reports in line with organisational requirements.
• Identify, assess, and manage risks affecting regional operations.
• Monitor programme performance and support timely implementation of activities.

6. Quality Assurance and Productivity

• Lead quality assurance initiatives across the region.
• Promote productivity improvement programmes within regional offices.
• Support continuous improvement in programme delivery and operational performance.

DIRECT REPORTS

The Regional Service Centre Manager will have direct responsibility for supervising the following officers:

• Senior Training Programmes Specialists (Apprenticeship and Informal).
• Senior Training Programmes Specialist (Productivity Enhancement).
• Regional Accountant.
• Assistant Administration Officer.
• Procurement Assistant.

KEY REQUIREMENTS

Academic, Professional Qualifications and Experience

The successful candidate should have:

• A Master's degree in Technical or Vocational Education, Development Studies, Operations Management, Business Administration and Entrepreneurship, or a related field.
• At least five (5) years of relevant work experience.
• Proven experience in planning and budgeting.
• Strong analytical and problem-solving skills.
• Excellent leadership and team-management skills.
• Excellent communication, presentation, and interpersonal skills.

HOW TO APPLY

Interested and suitably qualified candidates should apply through the official TEVETA recruitment website.

APPLICATION LINK: https://www.tevetamw.com/jobs/regional-service-centre-managers-north

Closing Date: Wednesday, 28th October 2026

Applicants are encouraged to review the official advert for complete application instructions and any additional requirements.