OVERVIEW

Renaissance Holdings is a diversified group of companies providing strategic leadership, governance, and oversight to a portfolio of businesses, including Ekhaya Farms, Ekhaya Abattoir, Ekhaya Meats, Ekhaya Foods, Ekhaya Luxury Resort, and IBBC Medical Centre.

As part of its continued growth and expansion, Renaissance Holdings invites applications from talented, driven, and experienced professionals to join its subsidiary companies operating across agriculture, food processing, healthcare, hospitality, and related sectors.

The group offers diverse opportunities for professional growth, development, and long-term career progression.

JOB TYPE: Not specified in the provided advert

Application Deadline: Monday, 9th November, 2026

1. POSITION: BUTCHERY SPECIALIST

Company: Ekhaya Meats Limited

Location: Blantyre

Reports to: Senior Manager – Operations

JOB SUMMARY

The Butchery Specialist will oversee meat processing, production, merchandising, quality assurance, and inventory management. The role focuses on delivering safe, fresh, high-quality meat products while maintaining food safety, operational efficiency, profitability, and excellent customer service.

KEY REQUIREMENTS

A minimum of a Diploma in Food Science, Meat Processing, Animal Science, or a related field.
At least three (3) years of experience in meat production, butchery operations, or retail food processing.
Strong knowledge of meat-cutting techniques, food safety standards, HACCP, and quality-control systems.
Experience in team leadership, stock management, and sales performance monitoring.
Proficiency in Microsoft Office and inventory management systems.

DUTIES AND KEY RESPONSIBILITIES

Supervise meat cutting, deboning, grinding, processing, packaging, and production activities.
Coordinate stock replenishment and procurement from farms, abattoirs, and approved suppliers.
Develop and improve meat product recipes in line with customer preferences and market trends.
Assist with product costing, pricing strategies, and production planning.
Monitor sales performance, gross profit margins, revenue targets, and departmental stock losses.
Ensure attractive merchandising, proper product display, and consistent product availability.
Supervise, train, coach, and schedule butchery and processing staff.
Conduct weekly and monthly stock counts and investigate stock variances.
Ensure compliance with food safety regulations, HACCP standards, Malawi Bureau of Standards (MBS) requirements, and local authority regulations.
Inspect raw materials and finished products for freshness, presentation, and quality.
Enforce FIFO stock rotation and appropriate storage procedures.
Promote excellent customer service and provide expert product knowledge.
Maintain cleanliness, hygiene, and safety standards.
Prepare operational reports and performance updates for management.

PROFESSIONAL EXPECTATIONS

Demonstrate strong leadership, accountability for product quality and profitability, customer focus, and a commitment to continuous improvement.

2. POSITION: CUSTOMER CARE LIAISON OFFICER

Company: Ekhaya Farms Foods Limited

Location: Blantyre

Reports to: Shop Manager

JOB SUMMARY

The Customer Care Liaison Officer will build and maintain customer relationships, manage enquiries and complaints, promote customer loyalty, and ensure an exceptional shopping experience. The role also involves communicating customer feedback to management and identifying opportunities to improve sales and service delivery.

KEY REQUIREMENTS

A minimum of a Diploma in Marketing, Business Administration, Customer Service, Public Relations, or a related field.
At least two (2) years of experience in customer service, sales, retail operations, or customer relations.
Strong communication, conflict-resolution, and relationship-management skills.
Proficiency in Microsoft Office applications.
Strong interpersonal and presentation skills.

DUTIES AND KEY RESPONSIBILITIES

Respond professionally and promptly to customer enquiries, feedback, and complaints.
Build and maintain relationships with existing and prospective customers.
Follow up on and generate sales opportunities from corporate and key customer accounts.
Provide accurate information about products, promotions, and services.
Resolve customer complaints and maintain accurate records of interactions and resolutions.
Monitor customer satisfaction and identify opportunities for service improvement.
Interact with shoppers throughout the store and evaluate their experiences.
Communicate customer requests, recommendations, and market trends to management.
Monitor service quality across departments and checkout points.
Facilitate customer service training and coaching for staff.
Promote a clean, safe, and welcoming shopping environment.
Support promotional activities and customer engagement initiatives.
Prepare customer service reports and recommendations for management.

PROFESSIONAL EXPECTATIONS

Maintain integrity and confidentiality when handling customer information, deliver exceptional customer experiences, communicate effectively, and promote continuous service improvement.

3. POSITION: ASSISTANT CHEF

Company: Ekhaya Luxury Resort Limited

Location: Mangochi

Reports to: Head Chef

JOB SUMMARY

The Assistant Chef will support kitchen operations through the preparation, cooking, and presentation of high-quality meals. The successful candidate will maintain food safety and hygiene standards, support efficient service delivery, and contribute to excellent dining experiences.

KEY REQUIREMENTS

Malawi School Certificate of Education (MSCE) or equivalent.
A Certificate in Food Production, Culinary Arts, or a related field.
At least one (1) year of experience in a professional kitchen.
Knowledge of food preparation, menu execution, and food safety practices.

DUTIES AND KEY RESPONSIBILITIES

Prepare, cook, and present meals according to approved recipes and resort standards.
Maintain food quality, consistency, and presentation.
Ensure timely preparation of food orders.
Assist in controlling food costs and minimising wastage.
Prepare kitchen stations before service begins.
Monitor food inventory and report shortages to the Head Chef.
Maintain kitchen cleanliness and hygiene.
Follow food safety, handling, and sanitation regulations.
Operate kitchen equipment safely and report faults.
Assist with menu preparation, special events, and catering functions.
Support the training and mentoring of junior kitchen staff.
Collaborate with the culinary team to achieve operational excellence.

PROFESSIONAL EXPECTATIONS

Demonstrate passion for culinary excellence, attention to detail, teamwork, discipline, and the ability to work under pressure while maintaining guest satisfaction.

4. POSITION: BOAT CAPTAIN

Company: Ekhaya Luxury Resort Limited

Location: Mangochi

Reports to: Housekeeping Supervisor

JOB SUMMARY

The Boat Captain will operate resort boats safely and efficiently, provide memorable guest experiences, and ensure that boats, water-sports equipment, and recreational facilities remain safe, clean, and ready for use.

KEY REQUIREMENTS

MSCE or equivalent qualification.
A valid Boat Operator/Captain Licence.
First Aid and Water Safety certifications.
Previous experience in boating, water recreation, or hospitality operations will be an added advantage.

DUTIES AND KEY RESPONSIBILITIES

Safely operate resort vessels and conduct guided lake cruises.
Provide guests with safety briefings and ensure proper use of safety equipment.
Monitor weather and lake conditions before and during boat operations.
Maintain boats, engines, and water-sports equipment in good condition.
Conduct routine inspections and report maintenance requirements.
Ensure recreational activities comply with applicable safety regulations.
Promote boating and recreational services to guests.
Maintain the cleanliness and readiness of boats, swimming pool areas, gym facilities, and recreational spaces.
Assist guests with recreational activities and provide information about Lake Malawi attractions.
Maintain accurate operational and maintenance records.
Respond effectively to emergencies within the scope of training.

PROFESSIONAL EXPECTATIONS

Prioritise guest safety, maintain operational readiness, demonstrate accountability, and uphold the resort's luxury service standards.

5. POSITION: HOUSEKEEPING SUPERVISOR

Company: Ekhaya Luxury Resort Limited

Location: Mangochi

Reports to: General Manager

JOB SUMMARY

The Housekeeping Supervisor will lead and coordinate housekeeping operations to maintain exceptional standards of cleanliness, hygiene, comfort, and presentation throughout the resort. The role includes staff supervision, quality control, resource management, and ensuring a consistently positive guest experience.

KEY REQUIREMENTS

A minimum of a Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
At least three (3) years of experience in a housekeeping supervisory or management role.
Strong leadership and quality-management skills.

DUTIES AND KEY RESPONSIBILITIES

Supervise daily housekeeping activities in guest rooms and public areas.
Inspect accommodation areas to ensure they meet established standards.
Develop and maintain housekeeping standard operating procedures (SOPs).
Coordinate room readiness and guest service requirements with the Front Office.
Monitor quality standards and implement corrective actions.
Manage linen inventories, guest amenities, cleaning materials, and supplies.
Ensure proper use and maintenance of housekeeping equipment.
Coordinate preventive maintenance requirements with relevant departments.
Train, coach, and supervise housekeeping staff.
Investigate and resolve housekeeping-related guest concerns.
Ensure compliance with hygiene, health, and safety standards.
Prepare housekeeping reports and performance updates.

PROFESSIONAL EXPECTATIONS

Demonstrate leadership, accountability, a strong focus on guest satisfaction, and a commitment to operational excellence and continuous improvement.

6. POSITION: PASTRY CHEF

Company: Ekhaya Luxury Resort Limited

Location: Mangochi

Reports to: Head Chef

JOB SUMMARY

The Pastry Chef will lead the production of high-quality pastries, cakes, desserts, breads, and other bakery products. The role focuses on product creativity, consistency, presentation, food safety, cost control, and efficient production to support excellent guest experiences.

KEY REQUIREMENTS

A Certificate in Food Production, Pastry Arts, Bakery, Cookery, or a related culinary discipline.
At least three (3) years of practical experience in pastry and bakery production, preferably in a hotel, resort, restaurant, or hospitality environment.
Knowledge of modern pastry techniques, dessert preparation, bakery production, food presentation, and kitchen operations.
Good understanding of food safety, hygiene, stock control, and cost management.

DUTIES AND KEY RESPONSIBILITIES

Develop and prepare pastries, desserts, cakes, breads, and specialty bakery products in line with resort standards.
Create innovative recipes, seasonal offerings, and signature products that enhance guest satisfaction and revenue.
Ensure products consistently meet quality, freshness, taste, and presentation standards.
Plan daily production schedules to ensure adequate availability while minimising waste.
Monitor inventory levels and maintain adequate supplies of ingredients and materials.
Conduct stock counts and maintain accurate inventory records.
Implement cost-control measures to improve profitability and minimise wastage.
Ensure compliance with food safety, hygiene, health, and safety requirements.
Maintain cleanliness, organisation, and efficiency in pastry production areas.
Monitor bakery equipment and coordinate maintenance when necessary.
Work with the Head Chef and Food and Beverage team to support functions, conferences, banquets, weddings, and special events.
Train, coach, and guide junior kitchen staff and pastry assistants.
Continuously improve product quality, presentation, and production standards.

PROFESSIONAL EXPECTATIONS

Demonstrate creativity, professionalism, teamwork, accountability for quality and costs, and the ability to perform effectively in a fast-paced environment.

7. POSITION: STOCK CONTROLLER

Company: Ekhaya Luxury Resort Limited

Location: Mangochi

Reports to: General Manager

JOB SUMMARY

The Stock Controller will oversee procurement, inventory management, stock accuracy, and cost control across resort operations. The role will ensure stock availability, effective supplier management, reduced wastage, accurate records, and appropriate controls to safeguard company assets and improve profitability.

KEY REQUIREMENTS

A minimum of a Diploma in Accounting, Finance, Procurement, Supply Chain Management, Business Administration, or a related field.
At least two (2) years of experience in stock control, inventory management, procurement, or cost-control functions.
Experience in a hotel, resort, lodge, restaurant, retail, or hospitality environment will be an added advantage.
Proficiency in Sage, inventory management systems, point-of-sale systems, and Microsoft Office.
Strong analytical skills and experience preparing management reports and performance analyses.

DUTIES AND KEY RESPONSIBILITIES

Manage procurement activities to ensure timely availability of quality goods and services at competitive prices.
Obtain quotations, evaluate supplier proposals, and negotiate favourable prices and purchasing terms.
Maintain and regularly review the approved supplier database.
Monitor stock movements and ensure all goods received, stored, issued, and transferred are accurately recorded.
Conduct daily, weekly, and monthly stock counts across departments and outlets.
Investigate stock variances, shortages, and losses and recommend corrective action.
Prepare accurate food and beverage costing reports and support departmental profitability targets.
Monitor inventory levels and recommend reorder quantities to prevent shortages and overstocking.
Enforce proper stock rotation and inventory management practices.
Work with Finance to reconcile stock records, purchasing records, sales transactions, and physical inventory counts.
Prepare management reports on stock valuation, inventory trends, wastage, purchasing patterns, and supplier performance.
Identify opportunities for cost savings, operational efficiency, and improved inventory controls.
Support audits by maintaining accurate inventory records and complying with internal controls.
Provide guidance and support to stores and procurement personnel where applicable.

PROFESSIONAL EXPECTATIONS

Demonstrate integrity, accountability, commercial awareness, strong internal controls, effective supplier relationships, confidentiality, attention to detail, and a commitment to improving inventory management and cost control.

HOW TO APPLY

Interested candidates may apply for any position for which they meet the qualifications and requirements.

Application Portal: https://forms.gle/B2fyQnuA9nfEH2yP7

Application Deadline: Monday, 9th November, 2026

All applications must be submitted through the designated online portal. Applications submitted through other channels may not be considered.

IMPORTANT INFORMATION

Shortlisting and interviews may begin before the closing date. Applicants are therefore encouraged to apply as early as possible.
Renaissance Holdings reserves the right to review applications, shortlist suitable candidates, and conduct interviews once a sufficient pool of qualified applicants has been received.
Although the stated deadline applies to the current vacancies, the recruitment portal remains accessible throughout the year for candidates wishing to create profiles and apply for future opportunities within Renaissance Holdings and its subsidiary companies.
Only shortlisted candidates will be contacted.